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Purifying Shampoo
Customer Reviews

Purifying Shampoo Customer Reviews
£23.00
617 Reviews
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617 Reviews
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.
Review of Purifying Shampoo
5Bought this following the use of some samples during a hotel stay (so yes, this form of marketing does work). However, I do not like this as much as the hotel sample. I prefer the gel consistency to this cremecand the smell wasn't quite the same. Nice product but I wouldn't buy again unless you returned to the old formula.
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Review of Purifying Shampoo
5Fantastic products !!! I'd given up on ever having sleek hair again. Really happy :)
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Review of Purifying Shampoo
5I used this at Turnberry Spa and I was hooked!
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Review of Purifying Shampoo
5I haven't used it enough yet
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Review of Purifying Shampoo
5Great service. Very well package
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Review of Purifying Shampoo
4Nice creamy texture
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Review of Purifying Shampoo
4Delivered quickly
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Review of Purifying Shampoo
5Is glad that ESPA will specially send me an email to inform me that hair products have been launched.
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Review of Purifying Shampoo
5I don't like saying this but... The pump on my conditioner bottle wasn't working so I asked if I could get a replacement pump. I was contacted (very quickly) and they said I'd be sent another bottle of conditioner and told they'd be "grateful" if I sent the faulty bottle back for inspection. I didn't receive anything so, after a couple of weeks I got in touch and explained again that I'm not after another bottle of conditioner, just a pump (a used one from a spa would have been fine). I was told that I have to send the bottle back because it's a new product and it's important to verify if there's an issue with the packaging. I understand that it's important for the company but I think it's a little unfair on me, the customer, to carry the onus on this. I bought the products online for the sake of convenience. I'm now having to package the product and make my way to a post office (not easy when you work full-time) and it's not just the pump (which I could have put in an envelope and popped in a post box) it's insisted that I send the whole bottle. Not the best customer experience.
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Review of Purifying Shampoo
5Nice smell and easy to pump. Would have been rated as excellent if it left my hair "sqeaky
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