Added to your basket
Quantity
Subtotal: ( items in your basket)
Opt in to loyalty to earn points
Soothing Aromatic Reed Diffuser
Customer Reviews
Soothing Aromatic Reed Diffuser Customer Reviews
£39.00
443 Reviews
Quantity
Other customers bought:
-
Bergamot & Jasmine Hand Wash, 400ml Refillable Glass Bottle
Save 50%
Shop SaleEnjoy 50% off our selected ESPA products. Exclusions apply. Discount already taken from RRP.RRP: £29.00£14.50 -
-
Soothing Diffuser
Save 40%
Shop SaleEnjoy 40% off our selected ESPA products. Exclusions apply. Discount already taken from RRP.RRP: £48.00£28.80
443 Reviews
Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of The Hut Group.
Review of Soothing Reed Diffuser
4I have had this before and it smelt great. The last 2 I have ordered don't smell of anything. I won't be ordering again.
Was this helpful?
Review of Soothing Reed Diffuser
5I paid for gift wrapping but the goods arrived unwrapped. When I phoned to complain I was told the cost of the gift wrapping would be refunded......as I stated to the CS person, the cynic in me says that ESPA could easily do this to customers on a regular basis in the hope that customers don't call back to generate additional revenue, especially if there is no real loss to their business if all they do is refund for a service they didn't provide in the first place. As long standing customers of ESPA (my wife and I) I would have expected something more to compensate for the poor customer experience. Also, it was very disappointing to see that 1 week later there was a promotion running for one of the products I purchased. Although I appreciate the promotion may not have been in place when I ordered, given the poor experience on the gift wrapping, I feel ESPA could have applied the promotion to our account with limited/no real impact to them.
Was this helpful?
Review of Soothing Reed Diffuser
5I paid for gift wrapping but the goods arrived unwrapped. When I phoned to complain I was told the cost of the gift wrapping would be refunded......as I stated to the CS person, the cynic in me says that ESPA could easily do this to customers on a regular basis in the hope that customers don't call back to generate additional revenue, especially if there is no real loss to their business if all they do is refund for a service they didn't provide in the first place. As long standing customers of ESPA (my wife and I) I would have expected something more to compensate for the poor customer experience. Also, it was very disappointing to see that 1 week later there was a promotion running for one of the products I purchased. Although I appreciate the promotion may not have been in place when I ordered, given the poor experience on the gift wrapping, I feel ESPA could have applied the promotion to our account with limited/no real impact to them.
Was this helpful?
Review of Soothing Reed Diffuser
5I paid for gift wrapping but the goods arrived unwrapped. When I phoned to complain I was told the cost of the gift wrapping would be refunded......as I stated to the CS person, the cynic in me says that ESPA could easily do this to customers on a regular basis in the hope that customers don't call back to generate additional revenue, especially if there is no real loss to their business if all they do is refund for a service they didn't provide in the first place. As long standing customers of ESPA (my wife and I) I would have expected something more to compensate for the poor customer experience. Also, it was very disappointing to see that 1 week later there was a promotion running for one of the products I purchased. Although I appreciate the promotion may not have been in place when I ordered, given the poor experience on the gift wrapping, I feel ESPA could have applied the promotion to our account with limited/no real impact to them.
Was this helpful?
Review of Soothing Reed Diffuser
5Its a family favorite both for male and female in the home and visitors comment too.
Was this helpful?
Review of Soothing Reed Diffuser
5Its a family favorite both for male and female in the home and visitors comment too.
Was this helpful?
Review of Soothing Reed Diffuser
5Its a family favorite both for male and female in the home and visitors comment too.
Was this helpful?
Review of Soothing Reed Diffuser
5We have had it before - just as good second time!
Was this helpful?
Review of Soothing Reed Diffuser
5We have had it before - just as good second time!
Was this helpful?
Review of Soothing Reed Diffuser
5We have had it before - just as good second time!
Was this helpful?