A warm welcome to each of you to our new learning platform, a space designed exclusively for The Ritz-Carlton Spa and the enrichment of our talented Ladies & Gentlemen. Here, you will have access to an extensive library of Ritz-Carlton treatment videos curated to elevate your knowledge, refine your skills, and uphold our commitment to delivering exceptional experiences for our guests worldwide.

These videos serve as invaluable resources, particularly for our newly hired massage therapists and estheticians, offering insights and techniques to ensure the consistent delivery of The Ritz-Carlton treatments around the globe. However, it's crucial to emphasize that while these videos provide a foundation, they do not substitute the invaluable on-site technical training conducted by the ESPA training managers.

As we embark on this journey together, let us embrace this platform as a catalyst for growth and excellence in our craft. Together, we will continue to set the standard for luxury hospitality and elevate the art of service.

Warm regards,

Kenneth Ryan

Global Vice President of Spas

The Ritz-Carlton Spas

COPYRIGHT NOTICE:

These Training Videos and all associated intellectual property are the sole copyright of The Ritz-Carlton Hotel Company and ESPA International. It is incumbent upon all authorized recipients to ensure that the content contained herein is not shared in any format—written, copied, spoken, or otherwise—with individuals not sanctioned by The Ritz-Carlton Hotel Company and ESPA International. Any infringement of this copyright, whether deliberate or accidental, will lead to legal action.